The main one is that voicebots

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Free for one week, then ₽ per week. One-time purchase of ₽. Key trends and developments in the Russian market What are the key trends in the global voice technology market? Multiple trends are simultaneously influencing the development of the market.  become more empathetic and learn to recognize emotions to build deeper conversations. After all, everyone wants to talk to a human, not a robot.
  
An correspondingly, synthetic speech is gradually becoming indistinguishable from real human speech. There is moible number data also a clear trend towards voice personalization: companies are striving to create their own unique, memorable voices to represent their brand and stand out. In response to this, anti-fraud systems to detect voice forgery and its use in fraud are being developed. Research is now being done in this direction, but it can already be foreseen that in the next year or two, anti-fraud will be sufficiently developed to introduce a real business case.



Recognition is not standing still either, technology is improving and overcoming barriers to high-quality speech recognition such as interruptions, noise in open spaces (trading floors, open space offices), speech superimposition, spontaneous speech from multiple speakers, and more. In the end, it's not sure yet, but we can already talk about strengthening the position of cloud delivery.(proportion of word errors), presence of different languages, multi-channel and other features such as emotion recognition or predictive scores.